Start a Consulting Business at Home
A consultant works with the management of a business to improve the
profitability of the business. Working with the top management, you can
rest assured the consultant is a very highly paid individual. Some consultants
charge $100 per hour. Others charge $1,500 per day for their services,
and still others work on an annual retainer fee of $12,000 to over $30,000
per year from any number of large corporations.
Until a few years ago, the title "consultant" was more or less
limited to retired diplomats and top corporate officers. In other words,
until recently, the consultant's position was honorary than actual. But
that has all changed dramatically in the past few years.
The number of consultants for almost any problem in life has increased
by tenfold or more during the past ten years! And the field of consultants
is continuing to grow. In fact, independent consulting is one of the fastest
growing businesses in the country today!
Reaching for a consultant is an expert at recognizing problems and shaping
solutions to those problems. The need for problem solvers for business
problems---among large and small businesses worlwide--has never been greater.
The ever changing moods of the buyer plus the myriad of crisis situations
faced by businessmen almost daily, have created this "seller's market"
for the alert consultant.
Another side of this need for consultants is in the case of the over-enthusiastic
entrepreneur who rushes headlong into a business in which he has little
or no experience. Many such dreamers invest their life savings in questionable
projects without even considering the idea of bringing in a competent
business consultant to analyze and evaluate their plans.
Even experienced people are prone to overrate their own ideas. The image
of the end result, and dedicated enthusiasm toward the attainment of one's
goal are the prime prerequisites for success; however unmerited enthusiasm
and dedication can also be very dangerous as well. Unless it is based
upon solid research, it may cause people to chase headlong after nonexistent
rainbows. And that's where you can fit in as a business consultant.
It is not necessary for you to have owned or operated a successful business
to become a successful business consultant. Nor is it imperative that
you have been in management or have held a titled position. You will,
however, need the ability to sell yourself, and an up-to-date understanding
of the area in which you intend to assist others.
The first step is to make a honest evaluation of your own training and
experience. You might be an ambitious tax consultant who was never recognized
for your abilities. You might be especially good in such areas as system
design, marketing, scheduling, expediting or productivity. There are hundreds
of consultants across the country specializing in Direct Mail and Mail
Order operators.
Most of these people enjoyed some measure of success in those fields,
and then discovered the easier way--advising others on how to operate
successfully. There are consultants for people who want success with a
garage sale, party planning merchandising, or even multi-level operations.
The important thing is to choose an area in which you've had some experience;
an area that you have spent sometime learning about; and of course, an
area of work that you enjoy.
Almost everyone is afraid of the responsibility involved. They claim
they don't have the experience or the knowledge. Such was the case of
a young lady we know who was seeking work as a personal clerk. She had
worked five years as assistant to the personal manager of a large manufacturing
plant, yet when we advised her to become a consultant to people looking
for work or to start her own resume writing service, she pleaded lack
of knowledge, experience and ability. Just about everyone has had special
training in a certain line of work, and they've gone on to absorb special
studies or education along the same lines, and most people have worked
all their lives along or very close to a specific line of endeavor. So,
why souldn't a woman who has worked 20 years as a waitress represent herself
as a consultant to the training program for waitresses within a restaurant
organization? A shipping and receiving clerk would be a natural for setting
up efficient operations and for solving problems for businesses just beginning
or expanding production output.
The point is, most people don't realize how much expertise they really
have, or the probable marketability of their training, knowledge and experience.
The important thing is to look over your educational strengths, combine
that with any special training or on-the-job experience, and then offer
your expertise to help others with their problems along the lines you
know best.
You don't need a big, fancy executive type office in order to get started,
especially if you start your consulting business on a part-time basis.
A spare bedroom, a section of the basement, or even a corner of the dining
room, will do very nicely. If you handle your own bookkeeping/filing,
you will need a ledger of some kind, and a file cabinet or two. You will
need a good typewriter if you plan to do your own correspondence. An alternative
is to do all letters, etc. in longhand hire someone to put them in final
form for you. Check the local high school or college. They may be happy
to post your ad for a young lady looking for part-time work.
Instead of going to the expense of paying for a business phone, use your
residence phone and train all members of the family to answer it in a
business-like manner during normal working hours. Save copies of all the
sales letters you send out, and of course, all job proposals you submit.
Set up your file system with your final plan in mind, and you'll save
a lot of time as well as frustration. Get the kind of file folders that
hang from the sides of the file cabinet's drawers, allowing you to position
the file folder title anywhere across the top of the folder.
Then as you add clients to your file, you can keep them in alphabetical
order without a jumbled-looking file drawer in which you have to search
for each title. It's also a good idea to keep your active accounts in
one drawer, your"hoped-for" accounts in another, and master
copies of all letters, proposals, business contact information and records
in still another drawer. You'll also need business cards. Your nearest
quick print shop can usually order these and help you in selecting wording
and design.
Whether to rent, lease or buy a copy machine is up to you, but virtually
no business can get by without file copies. Carbon paper means a loss
of efficiency, and running over the corner shop to get copies is going
to cost you time and money, so be sure to fit some sort of copier into
your business start-up costs. If impossible at the very first, use the
old carbon paper--you must a a copy for your file.
Just how good a typist you are, how well you can write sales letters,
and how busy you want to be, should be the deciding factors about the
typewriter. If you type at all--there will always be at least a few letters
that you should type personally---we suggest again that you go for the
long haul probabilities and rent, lease or buy the best and most modern
typewriter you can afford. Later on, when you do move into that "dream"
office, that will be one less piece of equipment you will have to be concerned
with.
One you've decided what area of business consulting you want to be in,
and have your office or working space set up, the next thing is to let
people know you're available for work. Definitely use some common sense
and applied knowledge before spending any money on advertising. Generally
speaking, you will pick up some customers regardless of the problem area
you specialize in, by advertising in your own area's most popular newspaper.
However,we wouldn't recommend much more than a small ad in the Sunday
editions, unless you're direct mail, multi-level or garage sale consultant.
Check with your Chamber of Commerce for a list of trade and specialized
business publisher in your area. Either pick up a sample copy of the business
journal at the local newsstand or write to the publisher and ask for a
sample. Look through those catering to the type of business you want to
serve. Check the editorial styles and types of advertising they carry,
then select the one that corresponds with your needs. Basically, unless
a publication reaches the people you are trying to sell to, don't advertise
in it regardless of the style, quality, or advertising rates.
Radio or television advertising would probably be a complete waste of
advertising dollars, unless you're offering help with direct mail, multi-level
marketing or garage sales. The best time for any broadcast advertising
in order to reach your best prospects seems to be in the evening hours
after the late-night news, when these people are either still laboring
over their special projects or relaxing before going to bed.
If you do use broadcast advertising, the commercial is very important.
Really concentrate on this, and use lot of common sense in writing the
message. Even if you engage the services of an experienced broadcast copywriter,
make sure the message speaks to your potential customers, and convince
them that you can help solve their problems or improve the profit picture
of their business.
Finally, where to advertise. Go with a quarter-page ad in the yellow
pages of your telephone directory. The space salesman will help you with
the ad, but remember, you want it to catch he eye of your particular client,
and offer a promise of an end to his problems. Always talk to your kind
of people, emphasizing the benefits of your services.
It's not good practice to quote or even discuss prices in either you
advertising or on the phone when people respond. Always get name, address
and telephone number, then explain your services in general. Set up an
appointment to look over their operation, analyze their needs, and make
a written proposal to solve their problems.
There may be a number of factors involved in establishing you fees, but
starting out with beginning and small businesses, and until you line up
50 regular clients, your best bet would be $50 per hour. Count on two
to three hours per client per day, and devoting 10 days per month to work
on their needs, you're talking about $1,000 to $1,500 per month from each
client. Multiply that times 50 clients, and you'll be grossing $5,000
to $7,500 per month. As a one-man operation, you'll be plenty busy.
Insiders in this business say a person can leave his regular job on Friday,
start a consulting business on Monday, and within six months, have an
income of more than $100,000 per year. Suffice it to say that a beginning
business consultant should earn from $30,000 to $60,000, before taxes
and office expenses, in the first year of business.
There's still another very important method of finding new clients, and
that is via Direct Mail solicitation. This is done either by postcard
or sales letter mailings. For a mailing list of local businesses, check
the yellow pages of your telephone directory, under the heading "Mailing
Lists." Tell the advertiser the kind of mailing list you need---if
they don't have it, ask them the names of suppliers who might be able
to supply your needs.
Alternately, you could compile your own mailing list of prospects most
likely to be interested in your services. Mark the names you want in the
area business directory, and pay someone to input these names onto a computer
for you. The computer should be able to supply you with peel-and-stick
address labels at a nominal cost. Putting your list on computer from the
start will save you thousands of dollars in money and countless hours
of work.
Your postcard solicitation should basically be an elaboration of your
printed advertising. In other words, an ad for a Direct Mail Consultant
might be transferred to a post card along these lines:
ARE YOU HAVING TROUBLE GETTING RESULTS WITH YOUR DIRECT MAIL BUSINESS???
I can help you! Show you how to double, maybe even triple the response
from your mailings! Expand your market! Increase your profitability Whatever
your needs, I can HELP! Whatever your problems, I can SOLVE THEM! Call
now, and let me explain.
After the message on the postcard, add your telephone number and your
name, followed by your identification as Direct Mail Consultant.
A direct mail solicitation sales letter simply uses more words than the
postcard, reads smoother, and forces the reader to respond as you direct
him. Your sales letter can be any length needed to tell your story and
achieve the objective. To be successful, though, it must embody and follow
the "AIDA" form: A=Attention I=Interest D=Desire; A=Action on
the part of the reader.
Another point to remember when writing sales letters: Always appeal to
the needs and wants of the person who's going to be reading the letter.
He will start reading to see if your services can benefit him. He is looking
for answers to his most pressing problems. Keep these elements in mind
when you write a sales solicitation letter, whether for yourself or fora
client.
People receiving sales letter are somewhat more responsive to a letter
that is typed as opposed to one that is typeset. But the typed letter
must be"letter perfect," and not of a different or unusual style
of type. As a consultant your letterhead should be simple while still
conveying to the reader a sense of class. Your paper should be the best
quality you can afford---not flamboyant, but sending a subtle message
of success. Direct mail surveys show what slightly better numbers of responses
are received when a light beige or off-yellow paper is used.
Basically, your letter should do what the postcard does for you---move
the recipient to call you and allow you to set up an appointment to discuss
his needs as your client. Whether you're writing an advertisement or a
sales letter, it's important that you have the objective clearly in mind---what
you want the reader to do. With this in mind, you needn't use the"hard
sell" approach quite as forcefully as someone asking for money on
the first contact.
All that's left is meeting with the prospect, listening to his problems,
and hearing what he wants, then write out a proposal to solve his problems
and satisfy his wants. This means selling yourself to the prospect---assuring
him you know what you're talking about, and that you can make him more
successful.
There you have it--a plan that can lead you to success as a Business
Consultant. Remember, though, no amount of research, reading, listening
or investment can make you successful until you do something with them.
Action on your part is the absolute ingredients that must be added, and
that's up to you. Your future is in your own hands.
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